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  • SERVICES
    • Trans-Atlantic Container Shipping
    • Door-to-Door Network Services
    • Less Than Container Loads (LCL)
    • Warehouse Storage
    • Our Ports
    • Fixed Schedule
    • Transit Times
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    • Short Sea
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    • About Us
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Responsible Business Conduct

We're commited to the international standard for responsbile business conduct acorss all aspects of our business.

We're a proudly independent company committed to sustainable development and social, environmental and economic progress. In 2022, we took a huge leap with the adoption of our overarching Sustainability Policy that commits us - among the first in our industry - to international principles of responsible business conduct and the due diligence requirements that come with it. 

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Taking Responsibility For Our Impacts

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A responsible business identifies and manages its adverse impacts on social, environment, and economic sustainability. As a transparent company, we're committed to documenting sustainability due diligence through regular operational-level impact assessments. 

Explore our Sustainability Policy and due diligence processes - developed in line with the international standard - below

Read our Sustainability Policy here

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Doing Our Own Due Diligence

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In 2022, we conducted our very first assessments of our impact on social, environmental, and economic sustainability. And we created a Code of Conduct for Employees, which guides our people to address our risks in those areas. 

We're currently in the process of implementing sustainability due diligence across all areas of our business - explore our methodology here. 

To access our full impact assessments, please reach out to our compliance department.

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Due Diligence For Business Partners

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Our independence empowers us to choose partners that support our sustainable goals. We expect our business relationships to meet the internationally-agreed minimum standard for managing impacts on sustainability - as defined by the UN Guiding Principles on Business and Human Rights (UNGPs), for social sustainability, and the OECD Guidelines for Multinational Enterprises (OECD), for social, environmental, and economic sustainability. 

These expectations are outlined in our Code of Conduct for Business Relationships.

For more details, explore our FAQ or get in touch at our compliance department..

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Our Compliance at a Glance

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Explore all documentation related to our compliance with the international standard for responsible business conduct and learn more from the FAQ

  • Sustainability Policy
  • Methodology for Due Diligence
  • Code of Conduct for Business Relationships
  • Code of Conduct for Employees
  • FAQ
  • Ideas how we can handle our responsibility better
  • Whistleblower
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Have Something To Share Or Disclose? Contact Us At Anytime:

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At ICL, everyone from our employees to our business relationships and suppliers should have the ability to safely speak up. 

If you have experience of any adverse impacts that we may have caused or contributed to, you can access our whistleblower mechanism. You can also connect with us and report grievances to our compliance department.

Want to share your ideas for how we can better manage our business responsibly? Contact us here.

Independent Container Line

ICL: providing Exceptional Service, delivered with Passion & Commitment.

US Office:

United States
4222 Cox Road
Glen Allen, VA 23060

Tel: +1 804-222-2220
Tel: +800-525-4499

EU Office:

Antwerp, Belgium
Kipdorp 57
2000 Antwerp, BE

Tel: +32 3-232-1979

UK Office:

2nd Floor
12 Princes Parade
Liverpool L3 1BG, UK

Tel: +44 151-257-6731

Award-Winning Reliability • Personalized Service • Custom Logistics Solutions

Don't Take Our Word for it. See the Independent Data for Yourself ›

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  • SERVICES
    • Trans-Atlantic Container Shipping
    • Door-to-Door Network Services
    • Less Than Container Loads (LCL)
    • Warehouse Storage
    • Our Ports
    • Fixed Schedule
    • Transit Times
    • Cut-Offs
    • Short Sea
    • Customized Logisitics Solutions
  • ICL GROUP
    • Hemisphere Logistics
  • ABOUT ICL
    • About Us
    • Sustainability
    • ICL Team
    • Our Ports
    • Our Vessels
    • Our Warehouses
    • Coil-Tainer Pallet
    • FAQs
    • Awards/Recognition
    • Giving Back
    • Careers
  • Home
  • My ICL
    • Tracking
      • FCL Tracking
      • LCL Tracking
      • Container Inquiry
      • Environmental Data
    • LCL Rate Quote
    • FCL Rate Quote
    • Shipping Instruction
    • Verified Gross Mass
    • Shipment/Booking Request
    • Sailing Schedule
    • Container Location
    • Tare Weights
    • Rates Of Exchange
    • Rate Request
    • Documentation
    • Surcharges
    • File A Claim
    • Reference Material
  • eServices
  • Sustainability
  • Contact